Feb 062012
 
 February 6, 2012  Non-U.S.

The terms and conditions signed by motorists when registering for e-tags to use on toll roads are not in line with the Consumer Protection Act, the Star newspaper reported on Monday.

According to the report, consumer commissioner Mamodupi Mohlala said the terms and conditions were “excessively one-sided in favour of the supplier, and as such … not in line with the spirit of the Act”.

Mohlala said a clause in the conditions which allowed the South African National Roads Agency Limited (Sanral) to get any information from any institution concerning applicants where they had an account, was a gross violation of consumers’ right to privacy.

Read more on Mail & Guardian Online.

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