Kate Cox writes:
When a car has a major flaw, like a potentially lethal airbag, it gets recalled. Same for a coffeemaker, or a surfboard, or a prescription drug. But when that major flaw is in a product’s software — like a huge exploit that puts literally a billion consumers’ privacy and personal data at risk — there’s no universal process out there for remedying the situation. Do we need one? And if so, how can we get one?
That’s something a Consumerist reader e-mailed to ask us.
“I don’t understand,” the reader wrote. “If the government can scare Fiat into recalling 1.4 million Jeeps in a week to fix a security bug, why can’t the government force Google, Verizon, and all the other phone makers into a recall to fix an Android bug?”
Read more on The Consumerist.