Nov 092011
 
 November 9, 2011  Posted by  Business, Featured News

Weird consumer privacy story of the day, via Laura Northrup on The Consumerist:

Jonathan received a letter from Chase thanking him for being a customers, and asking him to send it back in order to opt out of receiving promotional mailings. Which is interesting, because Jonathan not only isn’t a Chase customer, he doesn’t live at that particular address full-time or normally receive mail there. Concerned about identity theft, he learned that he wasn’t the only non-customer being thanked for patronizing Chase. But they won’t let him get off their mailing list, either.

Read what happened when our fearless consumer called Chase on The Consumerist.

I hope that after attention is called to this publicly, Chase will come up with a better response.

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