TBILISI, DFWatch–Three chains of pharmacies in Georgia have been fined 500 laris each for recording conversations through the calling system of their 24 hours outlets without notifying customers.
According to the Personal Data Protection, 365 pharmacies of the chains Aversi-Geopharmi, PSP and Sakhalkho Aptiaki (People’s Pharmacy) recorded conversations with customers.
The companies explained that they made the records in order to ‘improve quality of service’ and in most of the shops there was no note warning customers about the audio recording.
The inspector questioned customers in the shops and it turned out that they didn’t know that theor consultation were being recorded as they were purchasing private hygiene articles or medicines, even if they had a phone conversation while waiting in the crowd.
Read more on Democracy & Freedom Watch.