Jul 122009
 
 July 12, 2009  Posted by  Business, Featured News, Non-U.S., Online

Controversial new mobile phone directory service 118800.co.uk has crashed, after thousands of users flocked online to remove their numbers from the site, according to reports.

The site, which launched last month, now displays holding page which reads “service suspended while we make improvements”.

Read more on v3.co.uk. The service, which has generated a lot of consumer anger, was deemed not to be a threat to privacy by the Information Commissioner’s Office.

Update: A 118 800 spokesperson has responded to the news story and comments on this, below.

  One Response to “Opt-out requests crash mobile directory”

  1. Hello, Joe from 118800.co.uk here.

    Our service on 118 800 and 118800.co.uk was being tested in June. There are now developments we want to make to improve the service for our customers. But due to the high levels of enquiries we are getting, we are simply not able to complete the technical work required whilst the service is live. We are sorry for inconvenience and will be up and running again as soon as possible.

    We’re genuinely interested in getting peoples’ feedback so that we can shape the service to make sure people are comfortable with it, and for it to be as useful and reliable as possible. We’re asking anyone with concerns to get in touch using the feedback form on our website.

    Thanks

    Joe

    118800.co.uk

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