Mary Madden writes:
Last summer I found myself running late for a doctor’s appointment I’d waited months to get. Even though the back injury I had sustained three months earlier was finally starting to improve, I was eager to get an expert opinion from an orthopedic surgeon. When I arrived, breathless and apologetic, the doctor’s office was filled with patients—many with much more serious injuries than mine—who had also waited months to see the renowned specialist. As I was about to take my seat, I was called back to the front desk: Could I also please answer some questions about my personal health history using the office’s new tablet-based system?
As a social science researcher who has studied digital privacy and security issues for much of my career, I was less than thrilled to be a guinea pig for their new data-management system.
Read more on MIT Technology Review.
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