Jan 312010
 
 January 31, 2010  Breaches, Business

Mark Titus reports:

Subscribers to Flow’s telephone service are demanding explanations at the sudden appearance of their private information in the national telephone directory, produced annually by a third party.

But they will have to wait at least a year before the problem can be rectified.

The telephone directory, though distributed by LIME Jamaica/Cable and Wireless Jamaica, captures the fixed-line telephone numbers, internet and street addresses of subscribers.

LIME is the official owner and publisher of the directory but its production is outsourced to Caribbean Publishing Company, a subsidiary of Global Directories Caribbean Limited.

[…]

But Columbus Communications Jamaica, which trades under the name Flow, is adamant that it did not breach any policy or agreement with its customers in passing on clients’ information for publication in the directory.

Flow’s marketing director Sharon Roper said that on signing up, Flow customers are given the option to ‘delist’ and for clients who chose not to, their information was already in the public domain via the firm’s website.

Read more in The Gleaner.

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