Oct 102009
 
 October 10, 2009  Breaches, Non-U.S.

David Nankervis reports:

Banking giant ANZ has admitted a branch manager breached privacy regulations to access a customer’s personal information.

But the woman whose private details were “inappropriately” viewed by the manager – who is also her next door neighbour – is demanding the man be sacked according to the bank’s own code of conduct regulations.

At the very least, Golden Grove resident Susan Clayton wants ANZ manager Phillip Saredakis transferred from her local Golden Grove branch.

[…]

The couple took their complaint to the Financial Ombudsman Service, which said in May they were entitled to compensation for the “distress” caused by the bank – but it could not force ANZ to sack Mr Saredakis.

The couple accepted $5000 in compensation but are still demanding Mr Saredakis lose his job.

Watchdog group Consumers SA agrees, saying the privacy breach should also be investigated by police.

Read more on Adelaide Now.

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